For help with a device or technical issues, please follow the steps below.

1. Go to https://www.nwoca.org/submit-a-ticket
2. Enter appropriate information for all fields
3. Choose Johnstown-Monroe from the service area

If you are unable to enter a ticket, call 1-800-472-5475 ext. 2579, Monday-Friday, 8:00 am. - 4:00 pm.